To resolve this VPN connection issue, do the following: The new Window Server 2019 Datacenter VM image which they provisioned on Azure comes with Internet Explorer 11. They’ve attempted everything but still could not connect to their on-prem network via VPN from their Windows Server 2019 Datacenter VM on Azure. They tried other user accounts with valid passwords, but to no avail. Your user name or password may not be configured properly for this connection. Unfortunately, their excitement was quickly met with disappointment.Īfter correctly typing in their Username and Password on FortiClient, and with all other settings properly configured in FortiClient, the FortiClient Status went as far as 80% then stopped.Ī prompt with the following error was then shown: Unable to logon to the server. The VPN client they use is FortiClient for Windows. This severely hampered their day-to-day work.Īfter provisioning their new Windows Server 2019 Datacenter VM on Azure, they were excited to try and connect to their on-prem network via VPN. My client encountered an issue connecting to their on-prem network via VPN from their newly provisioned Windows Server 2019 Datacenter VM running on Azure. Hopefully it will help others who experience similar issues. This article details my solution on how to resolve a VPN connection issue from a newly provisioned Windows Server 2019 VM running on Azure.

Fortinet vpn client install error