If you can't update or restore your iPhone with the steps above, for instructions on how to put your device in recovery mode and set it up again, click here.This is referred to as turning off the iPhone and restarting it. Enter your Apple ID password then select Erase. Note: If you have a passcode, you will be prompted to enter your passcode to complete the reset. Select Finish Upload Then Erase or Erase Now. Select Erase All Content and Settings to reset device, then select Continue.Ĥ. Scroll to and select General, then scroll to and select Transfer or Reset iPhone.ģ. Learn more from the Apple support articles Back up your iPhone and Erase all content and settings on your iPhone.Ģ. Wi-Fi or a wireless data connection is required to re-activate iPhone after a reset. If you have backed up your device to iTunes or iCloud, you may be able to restore personal data back to iPhone, if desired. After iPhone reboots, it will display the 'Connect to iTunes' screen. iPhone will instantly and securely erase all data, and then restore settings to their factory defaults. Note: iPhone cannot be used while data is being erased. From the home screen select the Settings app. This will reset all settings to their defaults and erase all data stored on iPhone, including your contacts, messages, and music.ġ. If you are still having issues with your device, you may need to do a Factory data reset (Master reset). From the home screen, select the Settings app > scroll to and select General > Transfer or Reset iPhone > select Reset > Reset Network Settings > select Reset Network Settings again to confirm. This will delete all network settings, returning them to factory defaults.

If you are having connectivity issues, you can try resetting your network settings. Press and hold the Side button and Home button until you see the Apple logo. If a power cycle/restart does not resolve your issue, perform a soft reset. To turn back on, press and hold the Side button until you see the Apple logo. Press and hold the Side button until the slider appears, then select and drag the Power icon to the right. The first step is to power cycle/restart your device. There are multiple ways to reset your device if you are experiencing issues.

Clearing an iphone